Business User’s Expectations with Cloud computing
Neil Ward-Dutton recently posted a comprehensive piece on Cloud computing, SaaS and SOA - the universal service network. He wrote that "Regardless of where services come from (and indeed because they will come from multiple places, creating cross-enterprise service networks), it's increasingly the case that in order to deliver effective IT capabilities in the 21st Century, you need to understand SOA principles and build technology and management structures that really support the principles of service orientation."
Did I call it wrong?
Back in October I made a very downbeat assessment of the state of the economy and its impact on the CRM industry. While I winced hugely when Joel Spolsky announced the end of the tech recession back in February, a straw poll of vendors suggests that...
Read more about Did I call it wrong?...Out with the old, in with the YES WE CAN!
The web world is watching the transition of power from the old administration to the new Obama team with keen interest. Already we’ve seen the switch between the previous version of whitehouse.gov to the new version....
Read more about Out with the old, in with the YES WE CAN!...What we can learn from KIPP
KIPP is the network of public charter schools that stands at the vanguard of America’s burgeoning education-reform movement. The acronym means, “Knowledge is Power Program”; the motto is “Work Hard. Be Nice.” That’s also the title of an important...
Read more about What we can learn from KIPP...Can't get no satisfaction...
‘So how would you rate the service you received on a scale of one to five, five being highly satisfied and one being highly dissatisfied’ said the lady conducting a satisfaction survey on behalf of the company who’d recently replaced my...
Read more about Can't get no satisfaction......My Favorite Blogs & Websites of 2008
Following are the top 20 websites / blogs that I pay most attention to as per FeedDemon. The snapshot on the left was captured in June (for comparison) while the one on right reflects my current reading...
Read more about My Favorite Blogs & Websites of 2008...Comparing observed behavior to project management
Coming back from a vacation is never easy. I have been trying to finish this post for the last week and time was just in short supply. Anyhow, I have finally caught up and gotten back to normal. In the last post I decided to embark on an experiment...
Read more about Comparing observed behavior to project management actuals...